Comcast Logo
  • Facebook
  • Twitter
  • YouTube

Comcast Greater Chicago Region

Serving Central & Northern Illinois, Northwest Indiana & Southwest Michigan

  • About
  • Contact

Comcast to open XFINITY Store in Joliet Later this Year

September 8, 2016

Visitors to get hands-on demos of XFINITY’s innovative TV, High-Speed Internet and Voice services, as well as XFINITY Home, Comcast’s home security and automation platform…

Exciting new retail environment to replace company’s current Joliet Customer Service Center…

Comcast today announced plans to open an XFINITY Store in Joliet, IL, later this year.  To be located at 2802 Plainfield Rd. in the Louis Joliet Pointe Shopping Center, the new 4,800-square-foot space will be designed to give visitors real life, hands-on demonstrations of XFINITY’s range of products and services, from cable TV, high-speed Internet and home phone services, to the company’s home security and home automation platform, XFINITY Home.  The store also will feature iPads and other mobile devices visitors can use to explore XFINITY’s Android and iOS apps.  Apps range from XFINITY TV, which allows customers to watch live TV anywhere at home over WiFi, stream On Demand content and download movies and TV shows, to XFINITY WiFi, which allows customers to search for locations of the network’s 14 million hot spots across the country (and nearly 1 million in the Chicago region).

“The new store will give our employees the ability to demonstrate our latest products and services and educate visitors about how to use all of their great new features,” said John Crowley, Comcast’s Greater Chicago Region senior vice president.  “In addition, the store will have comfortable seating areas that allow visitors to settle in and experience XFINITY products and services as though they’re in their own homes.”

Along with product and service demos, customers will be able to pay bills, pick up and return equipment and get assistance from trained, knowledgeable sales and service consultants, just as they have been able to do at the Joliet service center at 3033 Theodore St.  The Theodore St. facility will close when the XFINITY Store opens.

“Joliet is thrilled that Comcast chose Joliet as the site for its new XFINITY

joliet-mayor-bob-odekirk
Joliet Mayor Bob O’Dekirk

Store,” said Joliet Mayor Bob O’Dekirk.  “Joliet is a burgeoning community, and the XFINITY Store will be a great addition to our community and to our local retail mix.”

The XFINITY Store will have around 15 full- and part-time employees.  Store hours will be Mondays through Saturdays from 10 a.m. to 7 p.m. and Sundays from 12 to 5 p.m.

For more information about XFINITY products, services and retail stores, call 1-(800)-XFINITY or visit www.xfinity.com.

About Comcast Cable 

Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is the nation’s largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. NBCUniversal operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts. Visit www.comcastcorporation.com for more information.

With nearly 7,000 local employees, Comcast’s Greater Chicago Region (chicago.comcast.com) serves customers in central and northern Illinois, including the Chicago area, northwest Indiana and southwest Michigan.  “Like” Comcast’s Greater Chicago Region on Facebook by visiting Comcast of Illinois, NW Indiana and SW Michigan.  “Follow” Comcast’s Greater Chicago Region on Twitter at @ComcastIllinois.

Filed Under: 2016 Community Investment, 2016 Xfinity Products and Services, Customer Experience
Tagged With: Bob O'Dekirk, john crowley, Joliet, Xfinity Store

Products and Services

Comcast Signs Agreements with State of Indiana: Joint $50 Million Investment Will Bring Fiber Network to 10,000+ Rural Hoosiers Across 19 Counties

February 6, 2023

February 6, 2023 – Comcast has signed contracts with Indiana’s Office of Community & Rural Affairs (OCRA) to bring gigabit-capable broadband service to … Read More...

Community Investment

“Makers Madness” Contest Enters Final Round

March 21, 2023

 Voters to Decide “The Coolest Thing Made in Illinois” March 21, 2023 – As voting opens in the final round of the 2023 “Makers Madness” contest, four products … Read More...

Customer Experience

Joe Browning named Comcast’s Regional Vice President of Technical Operations

December 5, 2022

Milton resident joins senior regional leadership team December 5, 2022 – Milton, WI, resident Joe Browning has been named Vice President of Technical … Read More...

Terms of Service. Privacy Policy. Do Not Sell My Personal Information. Copyright © 2023 Comcast Corporation. All rights reserved.

Comcast Logo

This site uses cookies to enable your digital experience. By continuing to use this site, you agree to the use of cookies as described in our Privacy Policy.

I agree
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT
Powered by CookieYes Logo