Comcast to Open XFINITY Store in Springfield

New XFINITY Store will be first in Sangamon County

Comcast today announced plans to open an XFINITY Store in Springfield at 3405 Freedom Dr., in the Parkway Pointe Shopping Center (between Lindbergh Boulevard and Constitution Drive), toward the end of 2017.  The new 4,300-square-foot store, the first in Sangamon County, will give visitors hands-on experience with XFINITY’s range of products and services, from cable TV, high-speed Internet and the company’s new mobile phone service, XFINITY Mobile, to its home security and home automation platform, XFINITY Home.

The store also will feature iPads and other mobile devices visitors can use to explore XFINITY’s Android and iOS apps.  Apps range from: XFINITY Stream, which allows customers to watch live TV anywhere at home over WiFi, watch up to 200 live channels outside their homes, stream 40,000 On Demand choices on-the-go and download movies and TV shows; and XFINITY WiFi, which allows customers to search for locations of the network’s 17 million hotspots across the country and more than 1.5 million in the region; to xFi, which allows high-speed Internet customers to personalize and control their home networks.

“The store will enhance the customer experience by giving our employees the ability to demonstrate the latest XFINITY products and services and educate visitors about all of their features,” said John Crowley, Comcast’s Greater Chicago Region senior vice president.  “In addition, the store has comfortable seating areas that allow visitors to settle in and experience our products and services as though they’re in their own homes.”

Along with product and service demos, customers will be able to pay bills, pick up and return equipment and get assistance from trained, knowledgeable sales and service consultants.

“I’m really pleased that Comcast chose to locate an XFINITY store in Springfield,” said Chris Hembrough, president and CEO of the Greater Springfield Chamber of Commerce. “Parkway Pointe is a convenient, vibrant retail location that will attract customers and other visitors from across Springfield, Sangamon County and a host of nearby communities.”

The XFINITY Store will have around 15 full- and part-time employees.  Store hours will be Mondays through Saturdays from 9 a.m. to 7 p.m. and Sundays from 12 to 5 p.m.

For more information about XFINITY products, services and retail stores, call 1-(800)-XFINITY or visit www.xfinity.com.

About Comcast

Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is the nation’s largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. NBCUniversal operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts. Visit www.comcastcorporation.com for more information.

With more than 7,000 local employees, Comcast’s Greater Chicago Region (http://comca.st/2sVyIkx) serves customers in central and northern Illinois, including the Chicago area, northwest Indiana and southwest Michigan. “Like” Comcast’s Greater Chicago Region on Facebook by visiting @Comcast. “Follow” Comcast’s Greater Chicago Region on Twitter at @ComcastIllinois.


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