Comcast Logo
  • Facebook
  • Twitter
  • YouTube

Comcast Greater Chicago Region

Serving Central & Northern Illinois, Northwest Indiana & Southwest Michigan

  • About
  • Contact

Comcast Activating Free Wireless Hotspots in Kane, Lake and McHenry Counties in Northern Illinois Following Area Storms and Flooding

July 24, 2017

Thousands of wireless internet hotspots are now available for public use

July 22, 2017 – To alleviate some of the burden from storm-related damage and help residents and emergency personnel stay connected in the wake of recent storms in Kane, Lake and McHenry Counties in Illinois, Comcast is opening up it’s 9,000 XFINITY WiFi hotspots across the area to anyone who needs them – including non-Comcast subscribers – until Friday, July 28.

“Our thoughts are with those impacted by the storms. Communication after a devastating event like this is so important for residents, emergency workers and volunteers,” said John Crowley, Regional Senior Vice President for Comcast in Illinois. “We’re opening up our public WiFi to the general public in the affected areas so they have internet access to stay connected to family and friends and take care of daily tasks, including processing insurance claims, handling important household tasks and accessing other important information and resources.”

Crowley added that Comcast is closely monitoring the situation and coordinating with government agencies and other service providers and that crews are at the ready and in position to make repairs if necessary.

Login information:

  • For a map of XFINITY WiFi hotspots, users should visit xfinity.com/wifi.
  • Once at a hotspot, the user should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.
  • XFINITY Internet customers can sign in with their username and password, and will be connected automatically at XFINITY WiFi hotspots in the future.
  • Non-XFINITY Internet subscribers should visit the “Not an XFINITY Internet Customer” section on the sign-in page to get started.
  • Non-customers will be able to renew their complimentary sessions every two hours through July 28.

Comcast service update

  •  As a reminder, emergency management procedures in Illinois dictate that power must be restored first and we must receive clearance that it is safe for Comcast crews to begin any restoration work.
  • For the vast majority of customers, service should be restored as power comes back on in their homes.
  • If you do have electrical power but your XFINITY service has not yet come back on, you may need to restart or reset your devices, including wireless gateways, modems, routers and cable boxes. You can also chat online with an agent or visit xfinity.com/help-and-support.
  • The most effective way to get outage updates for your area and information about your Comcast service is to visit xfinity.com/MyAccount, or access the My Account app from any secure, Internet-enabled mobile device.

About Comcast

Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal.  Comcast Cable is one of the nation’s largest video, high-speed internet, and phone providers to residential customers under the XFINITY brand, and also provides these services to businesses.  It also provides wireless and security and automation services to residential customers under the XFINITY brand.  NBCUniversal operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts. Visit www.comcastcorporation.com for more information.

With more than 7,000 local employees, Comcast’s Greater Chicago Region (http://comca.st/2uZS3mm) serves customers in central and northern Illinois, including the Chicago area, northwest Indiana and southwest Michigan. “Like” Comcast’s Greater Chicago Region on Facebook by visiting @Comcast. “Follow” Comcast’s Greater Chicago Region on Twitter at @ComcastIllinois.

Filed Under: Community Investment
Tagged With: Floods, Kane County, Lake County, McHenry County, Northern Illinois, Xfinity WiFi

Products and Services

John Colucci named Comcast’s Regional Vice President of Engineering

January 12, 2023

Bolingbrook resident joins company’s senior regional leadership team January 12, 2023 – Bolingbrook, IL, resident John Colucci has been named Vice President of … Read More...

Community Investment

Illinois Manufacturers’ Association Launches Fourth Annual “Makers Madness” Contest to Name The Coolest Thing Made in Illinois

February 2, 2023

Nominations Now Open for Bracket-Style Tournament Showcasing Illinois-Made Products  February 2, 2023 – The state’s diverse and dynamic manufacturing industry … Read More...

Customer Experience

Joe Browning named Comcast’s Regional Vice President of Technical Operations

December 5, 2022

Milton resident joins senior regional leadership team December 5, 2022 – Milton, WI, resident Joe Browning has been named Vice President of Technical … Read More...

Terms of Service. Privacy Policy. Do Not Sell My Personal Information. Copyright © 2023 Comcast Corporation. All rights reserved.

Comcast Logo

This site uses cookies to enable your digital experience. By continuing to use this site, you agree to the use of cookies as described in our Privacy Policy.

I agree
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT
Powered by CookieYes Logo