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Comcast Increases Internet Speeds Across its Greater Chicago Region Again

July 10, 2018

Faster Download Speeds for Blast!, Extreme 150 Customers at No Extra Charge

July 10, 2018 – Comcast is increasing download speeds of some of its most popular Internet tiers throughout its Greater Chicago Region (GCR), which includes the Chicago area and Central and Northwest Illinois, Northwest Indiana and Southwest Michigan.

Beginning in July, download speeds for the company’s Xfinity Blast! tier are jumping from 100 Mbps to 150Mbps, while Extreme 150 speeds will nearly double from 150 Mbps to 250 Mbps.  Today, about 75 percent of Comcast’s Internet customers in its footprint in the region subscribe to one of these two tiers and will see their download speeds upgraded for no extra charge.  Current and new customers can subscribe to these and all Xfinity speed tiers on a stand-alone basis or as part of a package.

In December 2017, Comcast also increased download speeds of its Blast!, Performance, and Performance Starter tiers in the GCR.

“Faster speeds help ensure that customers can continue to power the growing number of devices they’re connecting to and controlling in their homes – everything from computers, smartphones and gaming consoles, to more sophisticated home automation services and smart appliances,” said John Crowley, Comcast GCR Senior Vice President.  “Comcast constantly works to enhance the value of its Internet services, whether that’s by boosting speeds, adding more WiFi and fiber networks, or introducing industry-leading innovations, like Xfinity xFi.”

Today’s announcement follows a number of moves the company has made recently to enhance its high-speed Internet service, including the rollout of Xfinity xFi, the industry-leading platform that lets customers personalize, manage, and control their home WiFi experience; the expansion of its national Xfinity WiFi network, which now includes nearly 19 million hotspots; doubling its network capacity every 18 to 24 months and launching both 2 gigabit and 1 gigabit-per-second home internet services.  Comcast has increased internet speeds 17 times in the past 17 years.

To get the new speeds, most customers, including all xFi users, will simply need to re-start their modems, which either can be done via the xFi app, through the Xfinity My Account app or manually.  Customers who lease modems from Comcast and need a new one can upgrade to an xFi Gateway for no additional cost.  Other customers who purchased their own modems should check online to see if they need a new device (http://mydeviceinfo.comcast.net/).  Comcast will notify customers and provide instructions before the changes take effect.

About Comcast

Comcast Corporation (NASDAQ: CMCSA) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal.  Comcast Cable is one of the nation’s largest video, high- speed internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses.  NBCUniversal operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts. Visit https://comca.st/2zsrnO5 for more information.

With around 6,500 local employees, Comcast’s Greater Chicago Region serves customers in Central and Northern Illinois, including the Chicago area, Northwest Indiana and Southwest Michigan. “Like” Comcast’s Greater Chicago Region on Facebook by visiting @Comcast. “Follow” Comcast’s Greater Chicago Region on Twitter at @ComcastILLINOIS.

Filed Under: Customer Experience, Products and Services
Tagged With: Internet, Internet speed increase, john crowley, xfinity

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