Comcast Increases Speeds for most Internet Customers in the Region

Faster download speeds for Performance, Blast!, Extreme and Extreme Pro Customers helps power consumers’ rapidly growing number of connected devices

Faster speeds, combined with great WiFi coverage and controls, differentiates Xfinity’s xFi Internet with best overall experience

Comcast is increasing download speeds for some of its most popular Xfinity Internet tiers for customers in its Greater Chicago Region (GCR), which includes Illinois, Northwest Indiana and Southwest Michigan.  Beginning today, download speeds for the company’s:

• Performance tier will jump from 60 to 100 Mbps;
• Blast! Tier will jump from 150 to 200 Mbps;
• Extreme will jump from 250 to 300 Mbps; and
• Extreme Pro will jump from 400 to 600 Mbps.

More than 85 percent of Comcast’s Internet customers in the GCR subscribe to one of these tiers and will have their download speeds upgraded, whether they purchase Xfinity Internet on a stand-alone basis or as part of a package.  Over the past two years, GCR Comcast subscribers on average have seen their speed increased by more than 50 percent.

Today’s speed increases are the latest in a series of moves by Comcast to support growing consumer demand for super-fast, high-capacity Internet connections that can not only handle the explosion of connected devices that are powering the smart home, but also offer a single platform to manage and protect them.

Nationally, over the past four years and across Comcast’s service area, the company has quadrupled its overall network capacity and doubled its fiber miles, deployed gigabit speeds to more homes than any other Internet Service Provider, upgraded all of its speed tiers, and rolled out an entirely new class of gateways – the xFi Gateway and the xFi Advanced Gateway – that are designed for higher speeds and blanket most homes with great WiFi coverage.

“We’re not only delivering the broadband speed and capacity that customers need to run more sophisticated home networks, we’re setting the bar for coverage and control, too,” said John Crowley, Comcast GCR senior vice president.  “Modern homes require fast Internet, wall-to-wall WiFi, and a way to manage the connectivity needs of the entire household. With xFi, we’re giving our Internet customers the tools to manage the growing number of connected devices, apps and technologies in their homes.”

Xfinity xFi is Comcast’s differentiated Internet experience, which gives customers more speed, the best in-home WiFi coverage, and easy to use controls over their home Wi-Fi networks.  With xFi, customers also can manage their children’s screen time and pause Internet access, as well as protect all their IoT and home automation devices from unwelcome security threats.  XFi customers receive powerful all-in-one modems and WiFi routers, that, when combined with xFi pods, can extend Wi-Fi coverage to hard to reach rooms of virtually any home. Additionally, xFi customers receive complimentary access to the nation’s largest network of WiFi hotspots and five lines of Xfinity Mobile service to extend their Internet experience outside of the home.

Over the next several weeks, customers who lease a gateway will automatically receive the new speeds without having to reset their modems.  Other customers who purchased their own modems should check online to see if they need a new device that is capable of handling these faster speeds (http://mydeviceinfo.comcast.net/).

About Comcast Corporation

Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company with three primary businesses:  Comcast Cable, NBCUniversal, and Sky.  Comcast Cable is one of the United States’ largest video, high-speed internet, and phone providers to residential customers under the Xfinity brand, and also provides these services to businesses.  It also provides wireless and security and automation services to residential customers under the Xfinity brand.  NBCUniversal is global and operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures, and Universal Parks and Resorts.  Sky is one of Europe’s leading media and entertainment companies, connecting customers to a broad range of video content through its pay television services.  It also provides communications services, including residential high-speed internet, phone, and wireless services.  Sky operates the Sky News broadcast network and sports and entertainment networks, produces original content, and has exclusive content rights. Visit www.comcastcorporation.com or more information.

With more than 6,000 local employees, Comcast’s Greater Chicago Region (https://chicago.comcast.com) serves customers in central and northern Illinois, including the Chicago area, northwest Indiana and southwest Michigan. “Like” Comcast’s Greater Chicago Region on Facebook by visiting @Comcast. “Follow” Comcast’s Greater Chicago Region on Twitter at @ComcastIllinois.