New customer-focused Southwest Side store showcases Xfinity’s innovative technology
June 9, 2021 – Comcast today announced that a new Xfinity Store is set to open at 3145 S. Ashland Ave. in Chicago’s McKinley Park neighborhood in the Riverside Square shopping center. The nearly 3,200-square-foot store, which is slated to open late this summer, will be designed entirely around the needs of customers, providing them with the opportunity to explore, learn about and interact directly with Xfinity’s products and services, ranging from the company’s mobile phone service, Xfinity Mobile, high-speed Internet and cable TV, to its home security and automation platform, Xfinity Home. The store also features iPads and other mobile devices visitors can use to test Xfinity’s mobile apps, which include:
- Xfinity Stream, which allows customers to watch live TV anywhere at home over WiFi, watch more than 200 live channels outside their home, stream thousands of On Demand choices on-the-go and download movies and TV shows;
- Xfinity Hotspots, which allows customers to search for the network’s more than 20 million hotspots across the country and nearly 1.9 million in the region;
- Xfinity, which allows high-speed Internet customers to personalize and control their home WiFi experience; and
- My Account, which allows customers to view their bills, make payments, troubleshoot service issues and more.
“Our goal is to give customers an awesome experience,” said John Crowley, Comcast’s Greater Chicago Region Senior Vice President. “The stores give our employees the ability to demonstrate the latest Xfinity products and services and educate customers about all of their features and benefits.”
“We’re pleased to welcome the Xfinity Store to McKinley Park,” said Chicago 12th Ward Alderman, George A. Cardenas. “The store will add to the retail mix along Ashland Avenue and help attract even more visitors from in and around the 12th Ward to the area.”
Along with product and service demos, customers will be able to pay bills, pick up and return equipment and get assistance from trained, knowledgeable sales and service consultants.
The new store, which will be open Mondays through Saturdays from 10 a.m. to 8 p.m. and Sundays from 11 a.m. to 5 p.m., will become part of a network of retail, warehouse, operations and engineering facilities Comcast operates in Chicago, including additional Xfinity Stores at 1322 E. 53rd St. in the city’s Hyde Park neighborhood and at 11702 S. Marshfield, serving the Morgan Park and West Pullman neighborhoods. For more information about Xfinity products, services and retail stores, visit www.xfinity.com or call 1-(800)-XFINITY.
A great place to work, Comcast is recruiting for retail positions across the Chicago area and Northwest Indiana
Comcast is recruiting for positions at several Chicago area and Northwest Indiana Xfinity Stores. To this end, the company is holding a virtual online recruitment event on Tuesday, June 22, and will conduct interviews on the spot. Click here for more information on available positions and here to register for the event.
Comcast offers competitive pay and benefits, including insurance that starts on the first day of employment, free Xfinity television and Internet services for employees in serviceable areas, 401K match and tuition assistance. Comcast was named one of the Chicago Tribune’s 2020 “Top Workplaces” and a Chicago’s Best and Brightest Companies to Work For® 2020 Elite Winner. Nationally, Comcast has been recognized as a top place to work across a number of categories. For more information, click here.
About Comcast
Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on broadband, aggregation, and streaming with over 56 million customer relationships across the United States and Europe. We deliver broadband, wireless and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, Peacock, NBC News, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information.
With around 6,000 local employees, Comcast’s Greater Chicago Region (https://chicago.comcast.com) serves customers in central and Illinois, including the Chicago area, Northwest Indiana and Southwest Michigan. “Like” Comcast’s Greater Chicago Region on Facebook by visiting @Comcast. “Follow” Comcast’s Greater Chicago Region on Twitter at @ComcastIllinois.