Comcast Opens Xfinity Store in South Elgin

The new customer-focused store showcases Xfinity’s and Comcast Business’ innovative technology, provides a convenient location for Kane County residents to address service needs

March 18, 2024 – Comcast today announced that a new Xfinity Store in South Elgin, IL, has opened at 524 S. Randall Road. The 3,500-square-foot store is designed entirely around the needs of customers, providing them with the opportunity to explore, learn about, and interact directly with Comcast’s Xfinity residential products and services, ranging from the company’s mobile phone service, Xfinity Mobilehigh-speed internet, and cable TV, to its home security and automation platform, Xfinity Home.  The store also features Comcast Business solutions, including mobile offerings for any size business.

“Our goal is to provide an awesome customer experience,” said Chris Smith, Comcast’s Greater Chicago Region Senior Vice President. “Visitors can learn more about the latest in connectivity and entertainment and get assistance from our team of trained experts.”

“We’re pleased to welcome the new Xfinity Store to South Elgin,” said Steve Ward, South Elgin Village President. “The new store adds to our retail mix along Randall Road and helps attract even more visitors to the area.”

Along with product and service demos, customers can pay bills, pick up and return equipment, and get assistance from trained, knowledgeable sales and service consultants. 

The new store is open Mondays through Saturdays from 10 a.m. to 7 p.m. and Sundays from 11 a.m. to 5 p.m. For more information about Xfinity products, services, and retail stores, visit or call 1-(800)-XFINITY.

New Store part of Comcast’s Continued Investment in Kane County

Comcast has served South Elgin and Kane County for years.  Comcast has more than 2,500 miles of fiber-rich network infrastructure in Kane County and offers gigabit+ Internet speeds to residential and business customers.   In addition, the company has more than 60,000 WiFi hotspots in the county and 23 million nationwide.  Comcast offers residential Internet speeds up to 1.2 Gbps across its service footprint in Kane County and nationally, regardless of zip code, and speeds up to 10 Gbps to homes in many locations and speeds up to 100 Gbps for businesses. With the addition of the new Xfinity Store in South Elgin, Comcast now offers two convenient retail locations in Kane County. 

“Comcast is proud to serve Kane County and look forward to becoming an even greater part of the fabric of the county with our new store in South Elgin,” added Smith.

About Comcast

Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company. From the connectivity and platforms we provide to the content and experiences we create, our businesses reach hundreds of millions of customers, viewers, and guests worldwide. We deliver world-class broadband, wireless, and video through Xfinity, Comcast Business, and Sky; produce, distribute, and stream leading entertainment, sports, and news through brands including NBC, Telemundo, Universal, Peacock, and Sky; and bring incredible theme parks and attractions to life through Universal Destinations & Experiences. Visit for more information.

With around 4,000 local employees, Comcast’s Greater Chicago Region ( serves customers in central Illinois, including the Chicago area, Northern Indiana, and Southwest Michigan. “Like” Comcast’s Greater Chicago Region on Facebook by visiting @Comcast. “Follow” Comcast’s Greater Chicago Region on Twitter at @ComcastIllinois.

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