Comcast announced today that it’s hired nearly 200 new employees as part of an initiative to enhance the customer experience. The new hires will join 290 existing employees to create two new centers of excellence, a “Technician Support Center” and “Technician Logistics Center.” The centers will be responsible for scheduling, monitoring and supporting technicians in […]
Comcast Creates New Local Senior Leadership Position Focused on Improving the Customer Experience
Comcast veteran and process improvement expert Wendy Liu named Greater Chicago Region Vice President of Customer Experience… Long-time Comcast employee and project management and process improvement expert Wendy Liu has been named to the newly created position of vice president of Customer Experience for Comcast’s Greater Chicago Region (GCR), which includes Central and Northern Illinois, […]
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