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Comcast Greater Chicago Region

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“Tech ETA” lets Customers know when Comcast Technicians are within 30 Minutes of Arriving for Scheduled Appointments

February 21, 2017

Tech ETA app shown on mobile device

New mobile app feature also gives customers the names and pictures of the assigned technicians, so they know who to expect at the door Comcast announced “Tech ETA,” a new feature on its My Account app that lets customers know when technicians are en route and within about 30 minutes of arriving for scheduled appointments.  […]

Filed Under: Customer Experience, Products and Services
Tagged With: Customer Experience, john crowley, Tech ETA

Products and Services

Comcast Extends its Fiber-Rich Network, brings its Advanced Services to Industrial Corridor in Oswego

September 12, 2023

Expansion follows network investment of more than $1.4 billion in Illinois over the last three years, drives economic growth in Oswego, Kendall County and the … Read More...

Community Investment

Lift Zone Lookback: Boys and Girls Club of Rockford 

September 22, 2023

Comcast’s Lift Zone program is an extension of the company’s Project UP initiative, a 10-year, $1 billion commitment to making digital equity a reality in the … Read More...

Customer Experience

Navigate Sudden Storms in Illinois with Four Smart Tech Tips

September 7, 2023

National Preparedness Month Tech Readiness for Your Home  September is the start of National Preparedness Month, and it's important to recognize the … Read More...

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