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Gurnee-Resident Diana Anderson named Vice President of Customer Experience for Comcast’s Greater Chicago Region

Diana Anderson, Vice President of Customer Experience for Comcast’s Greater Chicago Region

Anderson’s goal: Ensure customers have the best possible experience with their Comcast products and services

August 26, 2020 – Gurnee, IL-resident Diana Anderson was named Vice President of Customer Experience for Comcast’s Greater Chicago Region, which includes Central and Northern Illinois, Northwest Indiana and Southwest Michigan.  Her primary goal in her new role will be to ensure that customers have the best possible experience with Comcast products and services, and when interacting with company employees.

Prior to her new role, Anderson served as Regional Director of Comcast University, an internal group within the company that oversees a vast array of employee education and training.  Prior to joining Comcast, Anderson served in roles at Walgreens and at the Naval Service Training Command in Great Lakes, IL.

Anderson earned her Bachelor of Science degree in Business Administration from Old Dominion University in Norfolk, VA, and her Master of Science degree in Education – Training and Performance from Capella University in Minneapolis.

About Comcast

Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company with three primary businesses: Comcast Cable, NBCUniversal, and Sky. Comcast Cable is one of the United States’ largest video, high-speed internet, and phone providers to residential customers under the Xfinity brand, and also provides these services to businesses. It also provides wireless and security and automation services to residential customers under the Xfinity brand. NBCUniversal is global and operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures, and Universal Parks and Resorts. Sky is one of Europe’s leading media and entertainment companies, connecting customers to a broad range of video content through its pay television services. It also provides communications services, including residential high-speed internet, phone, and wireless services. Sky operates the Sky News broadcast network and sports and entertainment networks, produces original content, and has exclusive content rights. Visit www.comcastcorporation.com for more information.

With more than 6,000 local employees, Comcast’s Greater Chicago Region
(https://chicago.comcast.com) serves customers in central and northern Illinois, including the Chicago area, northwest Indiana and southwest Michigan. “Like” Comcast’s Greater Chicago Region on Facebook by visiting @Comcast. “Follow” Comcast’s Greater Chicago Region on Twitter at @ComcastIllinois.


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