New customer-focused Southwest Side store showcases Xfinity’s innovative technology June 9, 2021 – Comcast today announced that a new Xfinity Store is set to open at 3145 S. Ashland Ave. in Chicago’s McKinley Park neighborhood in the Riverside Square shopping center. The nearly 3,200-square-foot store, which is slated to open late this summer, will be designed […]
Gurnee-Resident Diana Anderson named Vice President of Customer Experience for Comcast’s Greater Chicago Region
Anderson’s goal: Ensure customers have the best possible experience with their Comcast products and services August 26, 2020 – Gurnee, IL-resident Diana Anderson was named Vice President of Customer Experience for Comcast’s Greater Chicago Region, which includes Central and Northern Illinois, Northwest Indiana and Southwest Michigan. Her primary goal in her new role will be to […]
Comcast to Open Xfinity Store in Chicago’s West Loop Neighborhood
Visitors to get hands-on demos of XFINITY’s innovative TV, High-Speed Internet and Voice services, as well as XFINITY Home, Comcast’s home security and automation platform August 16, 2017 – Comcast today announced plans to open an XFINITY Store in Chicago’s West Loop neighborhood at 30 S. Halsted St. Slated to open by the end of 2017, […]
Comcast Network in Lee and Whiteside Counties nears 400 miles in length, while Number of WiFi Hotspots passes 3,000
Comcast impacts the economy in the two Illinois counties Comcast announced today that its network is approaching 400 miles in length in Lee and Whiteside Counties and reaches literally thousands of area homes and businesses. Comcast also announced today that its Xfinity WiFi network has surpassed 3,000 hotspots in locations across the two counties – with about […]
“Tech ETA” lets Customers know when Comcast Technicians are within 30 Minutes of Arriving for Scheduled Appointments
New mobile app feature also gives customers the names and pictures of the assigned technicians, so they know who to expect at the door Comcast announced “Tech ETA,” a new feature on its My Account app that lets customers know when technicians are en route and within about 30 minutes of arriving for scheduled appointments. […]