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Comcast Greater Chicago Region

Serving Central & Northern Illinois, Northwest Indiana & Southwest Michigan

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Gurnee-Resident Diana Anderson named Vice President of Customer Experience for Comcast’s Greater Chicago Region

5 months ago

Diana Anderson, Vice President of Customer Experience for Comcast’s Greater Chicago Region

Anderson’s goal: Ensure customers have the best possible experience with their Comcast products and services August 26, 2020 – Gurnee, IL-resident Diana Anderson was named Vice President of Customer Experience for Comcast’s Greater Chicago Region, which includes Central and Northern Illinois, Northwest Indiana and Southwest Michigan.  Her primary goal in her new role will be to […]

Filed Under: Customer Experience
Tagged With: Customer Experience, Diana Anderson

Comcast to Open Xfinity Store in Chicago’s West Loop Neighborhood

3 years ago

The Comcast logo

Visitors to get hands-on demos of XFINITY’s innovative TV, High-Speed Internet and Voice services, as well as XFINITY Home, Comcast’s home security and automation platform August 16, 2017 – Comcast today announced plans to open an XFINITY Store in Chicago’s West Loop neighborhood at 30 S. Halsted St.  Slated to open by the end of 2017, […]

Filed Under: Community Investment, Products and Services
Tagged With: Alderman Walter Burnett, Customer Experience, john crowley, West Loop, Xfinity Store

Comcast Network in Lee and Whiteside Counties nears 400 miles in length, while Number of WiFi Hotspots passes 3,000

4 years ago

Comcast tech on truck at wires

Comcast impacts the economy in the two Illinois counties Comcast announced today that its network is approaching 400 miles in length in Lee and Whiteside Counties and reaches literally thousands of area homes and businesses.  Comcast also announced today that its Xfinity WiFi network has surpassed 3,000 hotspots in locations across the two counties – with about […]

Filed Under: Community Investment, Xfinity Products And Services
Tagged With: Customer Experience, gigabit, Hostpots, john crowley, Lee County, network, Whiteside County, WiFi

“Tech ETA” lets Customers know when Comcast Technicians are within 30 Minutes of Arriving for Scheduled Appointments

4 years ago

Tech ETA app shown on mobile device

New mobile app feature also gives customers the names and pictures of the assigned technicians, so they know who to expect at the door Comcast announced “Tech ETA,” a new feature on its My Account app that lets customers know when technicians are en route and within about 30 minutes of arriving for scheduled appointments.  […]

Filed Under: Customer Experience, Products and Services
Tagged With: Customer Experience, john crowley, Tech ETA

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Building Digital Equity: Internet Essentials powers efforts to connect low-income students and households during the Pandemic

1 month ago

The Internet has been one of THE heroes of the pandemic era, allowing tens of millions of people to work from home, enabling millions of students to participate … Read More...

Community Investment

Comcast RISE Awards More Than 50 Small Black-Owned Chicago-Area Businesses with Marketing and Technology Resources

3 days ago

Multi-year Program Opens Eligibility to Small Businesses Owned by Black, Indigenous and People of Color  January 15, 2020 – Comcast today announced more than … Read More...

Customer Experience

Jeff Cobb, Vice President of Comcast Business for Comcast’s Greater Chicago Region

Jeff Cobb named Vice President of Comcast Business for Comcast’s Greater Chicago Region

4 months ago

Cobb’s goal: Sales and marketing of Comcast Business’ products and services September 16, 2020 – Chicago resident Jeff Cobb has been named Vice President of … Read More...

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