New customer-focused store showcases Xfinity’s innovative technology
October 4, 2022 – Comcast today announced that a new Xfinity Store in Wheaton, IL, is slated to open later this fall at 1 Rice Lake Sq. in the Rice Lake Square shopping center. The 3,600-square-foot store will be designed entirely around the needs of customers, providing them with the opportunity to explore, learn about and interact directly with Xfinity’s products and services, ranging from the company’s mobile phone service, Xfinity Mobile, high-speed Internet and cable TV, to its home security and automation platform, Xfinity Home. The store also features iPads and other mobile devices visitors can use to test Xfinity’s mobile apps, which include:
- Xfinity, which allows high-speed Internet customers to personalize and control their home WiFi experience;
- Xfinity Hotspots, which connects Internet customers to the network’s more than 20 million hotspots across the country and around 2 million in the region;
- Xfinity Stream, which allows customers to watch live TV anywhere at home over WiFi, watch more than 200 live channels outside their home, stream thousands of On Demand choices on-the-go and download movies and TV shows; and
- My Account, which allows customers to view their bills, make payments, troubleshoot service issues and more.
“Our goal is to give customers an awesome experience,” said John Crowley, Comcast’s Greater Chicago Region Senior Vice President. “The stores give our employees the ability to demonstrate the latest Xfinity products and services and educate customers about all of their features and benefits.”
“We’re pleased to welcome the Xfinity Store to Wheaton,” said Mayor Philip Suess. “The store is a great addition to the retail mix in the area and will help attract even more visitors from Wheaton and nearby communities.”
Along with product and service demos, customers will be able to pay bills, pick up and return equipment and get assistance from trained, knowledgeable sales and service consultants.
The new store will be open Mondays through Saturdays from 10 a.m. to 7 p.m. and Sundays from 11 a.m. to 5 p.m. For more information about Xfinity products, services and retail stores, visit www.xfinity.com or call 1-(800)-XFINITY.
Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on broadband, aggregation, and streaming with over 56 million customer relationships across the United States and Europe. We deliver broadband, wireless and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, Peacock, NBC News, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information.
With around 6,000 local employees, Comcast’s Greater Chicago Region (https://chicago.comcast.com) serves customers in central and Illinois, including the Chicago area, Northwest Indiana and Southwest Michigan. “Like” Comcast’s Greater Chicago Region on Facebook by visiting @Comcast. “Follow” Comcast’s Greater Chicago Region on Twitter at @ComcastIllinois.