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Comcast Greater Chicago Region

Serving Central & Northern Illinois, Northwest Indiana & Southwest Michigan

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Comcast Crews Working to Restore Service in Central Illinois ASAP

June 30, 2023

Our hearts to go out to area residents impacted by the recent storm 5:30 pm, July 5, 2023: The power companies are making significant progress repairing and replacing damaged wires and poles. We’re coordinating with them and other utility providers, and when it’s safe and we get the all-clear, our crews are moving in to […]

Filed Under: Customer Experience
Tagged With: Chatham, La Harpe, Lincoln, Macomb, outage, Springfield, Storm

Service Restoration following Historic Storms

August 12, 2020

An infographic explaning why internet service may not be working even though power is on

August 12, 2020 – Monday evening’s historic storm caused significant damage to infrastructure in locations across Illinois. Comcast crews have been in the field day and night working to repair damage to our network and restore service since the storm passed through. In many situations, our crews must wait until crews from electric and other […]

Filed Under: Community Investment, Products and Services
Tagged With: derecho, repair, Storm

Products and Services

Comcast Extends its Fiber-Rich Network, brings its Advanced Services to Industrial Corridor in Oswego

September 12, 2023

Expansion follows network investment of more than $1.4 billion in Illinois over the last three years, drives economic growth in Oswego, Kendall County and the … Read More...

Community Investment

Lift Zone Lookback: Boys and Girls Club of Rockford 

September 22, 2023

Comcast’s Lift Zone program is an extension of the company’s Project UP initiative, a 10-year, $1 billion commitment to making digital equity a reality in the … Read More...

Customer Experience

Navigate Sudden Storms in Illinois with Four Smart Tech Tips

September 7, 2023

National Preparedness Month Tech Readiness for Your Home  September is the start of National Preparedness Month, and it's important to recognize the … Read More...

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